Terms and conditions

By making the decision to use our services, you agree to the following terms and conditions. If you do not agree on any of our terms and conditions, do not use our services. By placing an order at our website, you acknowledge that you are of legal age to purchase our services. By submitting the payment, you acknowledge your full understanding of our terms and agree to be legally bound by the following contract.

1. Services We Offer

We offer academic assistance (writing, editing, proofreading, rewriting, revising service). You are to purchase service for your personal use only. All services provided by our website are fulfilled by freelance writers. Our products (essays, papers, and other academic documents) and services (editing, writing, revision, and review) are delivered electronically (via email and our website) within a deadline you chose while submitting an order.

2. Refund Policy

All products and services purchased at our website are non-refundable. Once the product has been delivered (either via website and/or at your email address), refunds are not issued under any circumstances. Refunds may be issues in the following cases:
a) Non-delivery of a product and/or service*
b) Plagiarism (direct copy/paste) of more than 5% of text
c) Duplicate payment (double-billed for the same order)
d) Order cancellation at least 12 hours before the deadline
Refunds are issued within 2 business days.
*Our company is not responsible for failed delivery of your document caused by incorrect, invalid, or non-existing email address you provide during the registration process.

3. Privacy Policy

We do not store credit card details nor do we share customer details with any 3rd parties.

4. Plagiarism Policy

You agree that documents we deliver are for reference and research purposes only. Our company, writers, support agents, and other staff members do not take part, support, or encourage any form/act of academic dishonesty. You may not distribute delivered documents to third parties for any purpose.
a) Any written document delivered to you by our company is to be used as an example or sample for research use. If you borrow any materials from the document we deliver, you must properly cite it.
b) Our company is not liable for unethical use of written materials we provide. We are not liable for lawsuits, poor grade, course failure, or any other disciplinary action that may result from your unethical use of the delivered product.
c) As a buyer of our products and/or services, you have sole responsibility for disciplinary actions that may arise from improper use of our assistance.

5. Revision Policy

Our website is not responsible for the grade you receive as our products/services must be used for research purposes only.
a) If a written document we deliver does not meet your requirements (as outlined in the instruction field of your order) or any of the instruction points were not followed by a writer, you may request a free revision within 2 weeks (14 calendar days) after document delivery. No revision requests will be accepted after the period of 14 days.
b) Revision policy applies only to writing assistance does not cover editing, rewriting, proofreading, and review services. No revisions are offered for editing. Free revision request will not be accepted if revision instruction does not match your original (initial) instruction, as provided by you in your order.

6. Copyright

We guarantee delivery of original documents. Full copyright on documents we delivery, namely essays, papers, course works, dissertations, etc., is retained by our company. You are to use the product for your own personal use only (noncommercial purpose). You agree not to distribute, share, or post online the received document without written consent of our company.

7. Guarantees

Once you place an order at our website, you are entitled to the following guarantees:
a) Delivery of a document/service by stated deadline
b) Authentic content
c) All instruction points are followed; all requirements are met
d) Reply to your messages, inquiries, and emails within 24 hours
e) Confidentiality and privacy guarantee

8. Warranties

By using our writing/editing service, you acknowledge your agreement with the following statements:
a) Our products (essays & papers) are examples or samples to be used for research purpose
b) You will cite any information taken from products we deliver
c) Our company acquires payment/compensation for the time and efforts taken to gather, write, edit, and deliver an essay/paper

9. Fraudulent Orders & Charge Backs

Our company protects the billing information and personal data of clients. We are obliged by law to ensure cardholders are protected from unauthorized use of their billing information. Our company accepts payments electronically and, therefore, we reserve the right to request the following information in case a fraud alert or suspicion in a potential fraud:
a) Phone number to verify your identity and payment details
b) Photo-copy or scan or your credit card (you have the right to black out the digits except for the last four)
c) Photo-copy of your ID (passport, driving license, or any other document with your photo and name on it)
Our company may request these documents for identity and payment verification purposes only. We guarantee our commitment not to share any of the abovementioned documents with third parties. Writers do not have access to your personal contact and identity information. All documents are immediately deleted upon verification.
In case of use of a stolen credit card or if you misrepresent your identity, we reserve the right to report the case to law enforcement agencies. Our company cooperates with the Internet Crime Complaint Center (refer to http://www.ic3.gov/default.aspx for additional information) and is committed to fighting with online crime.
Charge backs initiated by a client in the aftermath of product/service delivery are reported immediately as well. In case of dissatisfaction with our products/services, you are encouraged to contact us with a complaint.

10. Amendments

Our company may unilaterally change and modify this contract. You are welcome to contact us if you have additional questions about our terms and conditions or need clarification on any point.