Week 3 Case Study: Ethical Leadership at Starbucks

Learning Goal: I’m working on a management writing question and need an explanation and answer to help me learn.

You may remember the 2018 incident when two black men who were waiting to meet someone at a Philadelphia Starbucks were asked to leave because they had not purchased anything. They were subsequently arrested. Video of the incident went viral and the fallout was swift. Read the article The CEO of Starbucks and the Practice of Ethical Leadership and then complete a paper as described below.

In an APA-formatted paper of at least 4 pages, not including the cover page and references, discuss the following:

  • Did Kevin Johnson act ethically and portray ethical leadership? Why or why not?
  • What additional actions could Kevin Johnson take to ensure a corporate culture grounded in ethics?

Use concepts from course materials and other research you conduct to inform your paper. Be sure to cite sources that support/provide evidence for what you write. Submit the paper by 11:59pm ET on Sunday.

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